Privacy Policy and Terms of Service
Privacy Policy
Privacy Policy
Effective Date: 05/19/25
At Glass Gurus, your privacy is very important to us. This Privacy Policy explains what information we collect, how we use it, and how we protect your data.
Information We Collect
•Name, email address, and phone number
•Service-related details submitted via our website
•Automatically collected info (e.g., browser type, IP address)
How We Use Your Information
•To schedule and manage appointments
•To send updates or confirmations via email or SMS
•For customer service and internal record keeping
Cookies and Tracking Technologies
We use cookies, pixels, and similar tracking technologies to improve website functionality, analyze traffic, and enhance user experience. These technologies may collect information such as browser type, device type, IP address, and usage behavior. You may disable cookies through your browser settings.
Text Messaging and Consent
•By submitting your phone number, you agree to receive SMS updates from Glass Gurus. Message and data rates may apply. You can opt out at any time by replying STOP.
Data Security
•We implement security measures to protect your data, but no method is 100% secure.
Sharing Information
We do not sell your personal information. We may share data with trusted third-party services (like our scheduling or CRM systems) solely to serve you.
Mobile Information Sharing
We do not share, sell, rent, or disclose mobile phone numbers or SMS consent data with third parties or affiliates for marketing or promotional purposes.
Contact Us
If you have questions, email us at: [email protected]
Text Message Communication
By submitting your information on our website forms, you consent to receive SMS messages from Glass Gurus. These messages may include service-related updates such as appointment reminders, as well as promotional content (if opted in).
You can opt out at any time by replying with STOP or OUT to any message.
Standard message and data rates may apply. Message frequency may vary. For help, reply HELP or contact us at [your contact info].
Terms of service
Terms of Service
Effective Date: 05/19/25
By using our services at Glass Gurus, you agree to the following terms:
1. Services
We provide window and glass cleaning services in Arizona. Details are outlined per customer agreement.
2. Payments
Payment is due upon service completion unless otherwise agreed. Late payments may incur additional fees.
3. Cancellations
Please provide at least 24 hours notice to cancel or reschedule your appointment. Last-minute cancellations may incur a fee.
4. Liability
While we take great care in our work, Glass Gurus is not liable for pre-existing damage to property or issues outside the scope of work.
5. Communication
You consent to receive service-related updates via email or SMS.
6.Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
7. Changes to Terms
These terms may be updated at any time. Continued use of our services indicates your acceptance.
8.Age Restriction
By using our services, you confirm that you are at least 18 years of age.